Julie C.
Love these products - great gifts!
Adam J.
The purchasing process is easy, and they give you an opportunity to review the design before printing it to the mug. Unfortunately for some reason I wasn't getting the emails when review was ready (they weren't in my spam folder either) but the company followed up with me eventually with a reminder, which was nice...I just wish they had followed up sooner, as it had been so long since I ordered that I completely forgot about it, and 2 months later I was emailed that my review/approval was still waiting. Also, I had ordered the mug with a heaven design and a halo over the dog, but the initial design did not have a halo (like in the website sample photos). They added it after I pointed this out, and I approved the design, which otherwise looked good. Upon receiving the mug I confirmed the quality is good, and we do use it regularly. However the halo over her head is very hard to see, as it is too similar in color to the background. The person I gifted the mug to didn't even notice there was a halo until I pointed it out. I've purchased other items from here and they've been good, so perhaps this experience was a bit of a one off. My suggestions would be to create a reminder for 1 or 2 weeks if the design has gone unapproved by the customer, and send a separate email in case they're not getting the design approval emails (like I wasn't) and to change the design of the halo to make it more visible. Other than those 2 things I'm pretty pleased with the mug itself.
Judy N.
I love the quality of the mug and the adorable caricature of my Labrador and me! Thank you, Dusty and Brigitte - It was the perfect Christmas gift!
Matthew U.
Excellent shopping experience
Kelly D.
So cute I got 2 mugs of my 2 dogs and,
I love the mugs. Thank you guys❤️
Margo G.
Love my mug, the drawing is super cute! The only thing is that it took a lot longer than I was expecting, around two months but I did order it around the holidays.
Even so, I will get getting another one for my sister with her dog.
Nelliud T.
The art is incredible. I couldn't stop crying when I saw the pic of my old friend. They capture the good essence of what my dog was to me.
Lori Z.
Got my daughter a mug with her Guinea pig on it. She LOVED it!!
Laura
The mug is beautifully done is totally worth every penny. Even though I will always miss Theo, every time I look at the mug it makes me smile.
Zoe N.
I got this as a gift for my older sister with her dog on it and she loved it. She is a disney lover and a god lover so the combination was an easy choice. It came in tact and is just fantastic.
Jesse B.
Excellent artwork and personalization! Absolutely love the mug!
Des
Delays In shipping. Was supposed to get a gift card due to delays never received anything but promotional emails.
Lisa
My husband was thrilled! We loved the cartoon versions our our cats! The artist got Fotzie down to a T! Coco looks a bit angry. But all in all we were very happy with the purchase! It would have been n a 5 star rating, I ordered them before Christmas. I wanted to give them as a gift. They arrived 2 weeks after.
Wendy H.
The mugs turned out really cute. My parents loved them.
Thank you
Cody P.
My best friend’s 13 year old dog Colby is slowing down after living his best life with mama Jessie. This keepsake will remind us all what a companion Colby has been and just how much love he has given over the years. We look forward to crossing exciting adventures and fun times off Colby’s bucket list with lots of love every day that we continue to get with him!
Jenny
I got the email that it has been shipped on 12/3 and as of today USPS is still awaiting the package. I finally emailed Pet Creations yesterday to find out where my package was and am still waiting for their response. I’m sure the mug will be lovely…. Once I finally get it. This is the second item I ordered from them and it took a while for that to get shipped but not this bad.
Mel
We found out about you from a friend, and we love it! It’s a perfect canvas perfect size options and is easy to do! Came quicker than expected too, we didn’t need to make any amendments, as the first time was perfect! Deffo recommend and will buy again
Kathryn W.
Great customer service . A birthday present which was very much loved . Thank you .